Privacy policy
Version 1.0 · 23 September 2026
This policy explains how Bookora collects, uses and protects your personal information.
1. What we collect
- Account details: name, email, password hash.
- Transactions: records of wallet recharges, purchases and refunds.
- Device/session: login sessions, device labels, IP address (for security).
- Reading data: progress and bookmarks (if enabled).
2. How we use it
- To provide access to your account and the books you have bought.
- To verify payments, prevent fraud and support audits.
- To improve the platform and provide support.
- To meet legal obligations.
3. Sharing
Payment gateways (such as SSLCommerz) receive the information needed for processing. We do not sell your personal information. We may disclose information in response to a lawful request from law enforcement.
4. Storage and security
Passwords are stored as hashes. Access tokens are short-lived. We apply reasonable technical controls, but no system is completely free of risk.
5. Your rights
- Request to view and update your account details.
- Request deletion of your account (transaction records may be kept as required by law).
- Revoke active sessions.
6. Cookies / sessions
On the web, login sessions are stored in an httpOnly cookie so you can stay signed in.